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Elite Treatment Coordination

By Joyce Gabriel Categories: Dentistry
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About Course

This course is designed for dental professionals who want to turn practice complexity into clear, repeatable systems. Joyce operates at the intersection of communication, operations, and patient psychology, teaching teams how to think strategically rather than just performing tasks.

The program focuses on transforming the Treatment Coordinator role from a reactive administrative position into a Clinical Case Strategist and Patient Advocate. By bridging the gap between clinical diagnosis and patient understanding, the course teaches you how to guide patients toward confident health decisions for high-value treatments without using high-pressure sales tactics.

Registration Opens: 10th June, 2026
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Program Structure:

This program features an intensive 2-day in-person workshop designed for hands-on mastery. To ensure you arrive fully prepared, participants will gain access to comprehensive pre-workshop materials via the ImpactED platform. All registration and secure payment processing are handled seamlessly through our portal.

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What Will You Learn?

  • By the end of this program, participants will be able to:
  • Master the Identity Shift: Move from an "information giver" to a "decision guide" and clinical leader.
  • Apply the Ethical Case Acceptance Model: Utilize a structured framework involving Problem Awareness, Emotional Ownership, Outcome Clarity, and Investment Framing.
  • Implement Advanced Communication: Master the Acknowledge -> Clarify -> Guide strategy to handle patient objections with curiosity instead of defensiveness.
  • Shift Mindsets: Transition patients from a "Consumer Mindset" (focused on price and fear) to a "Clinical Mindset" (focused on long-term health and outcomes).
  • Control the Consultation Room: Learn to manage the "emotional temperature" of the room and lead high-ticket consultations (10,000–50,000+) with certainty and authority.

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